Last updated: [01/09/2023]

Welcome to [WPFilia]’s Refund Policy page. This policy outlines the conditions under which refunds are provided for our services. We value your trust in us and want to ensure your satisfaction.

1. Delayed Delivery: We understand that timely delivery is crucial. In cases where the service delivery exceeds the agreed-upon time frame, you have the right to request a refund. This applies when the service is not delivered within the specified period and you choose not to proceed with it. Your refund request must be submitted within 48 hours after the originally anticipated delivery time.

2. Non-Compliance with Agreed Terms: Your satisfaction is our priority. If we fail to provide the service as agreed upon and in accordance with your requirements, you have the right to request a refund. This includes instances where the service is significantly different from what was promised or discussed. Your refund request must be submitted within 48 hours of service delivery.

3. Extended Service Requirements: Some of our services require a longer processing time. These services, which may take more than 3 or 7 days, are explicitly mentioned in their respective descriptions. If you do not receive the service within the specified timeframe, you have the right to request a refund. However, please note that this excludes any delays caused by factors beyond our control, such as technical issues or external dependencies. Your refund request must be submitted within 7 days of service delivery.

Communication and Refund Procedure: To initiate a refund request, please contact us via the contact information provided on our website. We recommend that you include your order details, the specific service, and the reason for your request. We will review your request and respond within a reasonable timeframe. If your refund request meets the conditions outlined in this policy, we will process the refund.

Processing Time: We aim to process refund requests promptly. However, please allow for a reasonable processing time, which may vary based on the payment method used and the circumstances of the refund request. Refunds will be issued to the original payment method used for the transaction.

Exclusions: This Refund Policy does not cover situations where the service was provided as agreed upon and in accordance with the service description. Additionally, any services with clear non-refundable terms specified in their descriptions are excluded from this policy.

Changes to the Policy: [WPFilia] reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting on this page. We recommend that you check this page regularly for updates.

If you have any questions or concerns about our Refund Policy, please contact us at [contact email/address/phone number].

Thank you for choosing [WPFilia]. We look forward to serving you and ensuring your satisfaction.